Collections by pieces
Best-Selling Masterpieces
Motorbikes Collections
Engines & Gearboxes
Architect collections
Ships & Submarines
FAQ
Your Questions, Answered.
Can I pay in my own currency?
Yes! Build2Kit supports multiple currencies worldwide. Use the currency selector at the bottom of the site to display prices in your local currency. Final payment will be processed in your selected currency with no hidden conversion fees from us.
My payment didn’t go through — what should I do?
First, double-check your details and available balance. If the issue persists, try using PayPal as a guest checkout. You can also contact your bank for further clarification.
Do you ship internationally?
Absolutely. We offer free global shipping with full tracking on all orders, using trusted couriers like UPS, DHL, and FedEx.
How long does delivery take?
Shipping times vary by region:
- USA & Canada: 3-9 business days
- Europe: 5-10 business days
- Asia-Pacific: 8-12 business days
- Rest of World: 10-15 business days
You’ll receive a tracking number as soon as your order leaves our warehouse.
Where can I track my order?
Once shipped, you’ll get a confirmation email with your tracking link. You can also view tracking info from your account dashboard.
What’s your return policy?
You can return your order within 30 days of purchase or within 7 days of delivery — whichever gives you more time. Products must be unused and returned in their original packaging.
Can I cancel my order after placing it?
Yes — if your order hasn't been processed for shipment yet, we can cancel it immediately. If it's already shipped, you'll need to wait for delivery and then follow our return process.
Who pays for return shipping?
If we made an error (wrong or faulty item), we’ll cover all return shipping costs. Otherwise, the return is at the buyer’s expense.
Do kits come with instructions?
Most kits include a printed instruction manual. If not, a downloadable PDF is available on the product page.